Dk candle Co
Gift Cards
Gift Cards
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Dk Candle gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Shipping & Returns
Shipping & Returns
SHIPPING + PROCESSING TIME
All orders are processed and shipped within 5 business days. Once shipped, orders may take 2–5 days to arrive not including processing time. Tracking notification emails are sent as soon as the order is processed, not shipped.
We prefer USP (estimated 2–5 business days) for our customers, but use FedEx Ground in some instances.
Once a package is picked up and scanned in by our carrier, the shipping and delivery status is no longer within our control; we are unable to replace missing or stolen packages at this time. Please reach out directly to the courier for missing or stolen packages.
It is the customer’s responsibility to ensure the accuracy and safety of the shipping address provided. We will not be held liable for incorrectly entered shipping information or packages left, stolen or missing from an unreliable or unsafe shipping address.
RETURNS
All of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to dkcandles7@gmail.com within 7 days of delivery.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at dkcandles7@gmail.com for help.
Otherwise, returns and/or exchanges are not accepted.
You can always contact us for any return question at dkcandles7@gmail.com
Care Instructions
Care Instructions
- Ensure Your Candle Burns Evenly.
- Keep the Candle Clean.
- Trim the Candle's Wick.
- Minimize Mess When Putting Out Your Candle.
- Retire Your Candle With Wax in It.
- Candles in a Cool, Dark Place.
- Do Let It Burn for About 3 to 4 Hours at a Time.
- Don't Put It in a Windy Spot.
Share
I absolutely love these candles and a gift card is a great way to share them!
I am so impressed with the quality and scents from DK candles. They are so unique and one of a kind. I keep coming back for more! I also love their car diffusers. They are SO much better than any car freshener I’ve ever used since it is not too strong and gradually releases the scent over time. Amazing customer and shipping service. I will be a customer for life!